tag:status.betterfly.com,2005:/history Betterfly Status - Incident history 2026-09-28T20:20:10.506+00:00 Betterfly tag:status.betterfly.com,2005:Incident/cmuloyxle000b13mkiflpgjoi 2026-09-28T20:20:10.506+00:00 2026-09-28T22:19:10.419+00:00 Clients Portal outage Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: Clients Portal

Sep 28, 22:19:10 GMT+0
Resolved - Clients Portal is now operational! This update was created by an automated monitoring service..

Sep 28, 20:20:10 GMT+0
Investigating - Clients Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.betterfly.com,2005:Incident/cmufqwk7d00s207p0alygakpz 2026-09-24T16:27:40.735+00:00 2026-09-24T16:27:40.735+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 24, 16:27:40 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 24, 16:37:41 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmucptp3900ic1bnzkma28rx9 2026-09-22T13:34:10.244+00:00 2026-09-22T15:33:09.505+00:00 Clients Portal outage Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: Clients Portal

Sep 22, 15:33:09 GMT+0
Resolved - Clients Portal is now operational! This update was created by an automated monitoring service..

Sep 22, 13:34:10 GMT+0
Investigating - Clients Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.betterfly.com,2005:Incident/cmubqu41o02ko07mwmgbj2z4z 2026-09-21T21:14:42.848+00:00 2026-09-21T21:25:13.370+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 21, 21:25:13 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

Sep 21, 21:14:42 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmu4hgw6k001707pk785m2mrx 2026-09-16T19:17:32.929+00:00 2026-09-16T19:17:32.929+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Sep 16, 19:17:32 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 16, 19:37:28 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmu4h4aky001307n0vf66nfim 2026-09-16T19:08:18.574+00:00 2026-09-16T19:08:18.574+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 16, 19:08:18 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 16, 19:39:14 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmu0hiopm008607lnu1ph9fqy 2026-09-14T00:08:25.333+00:00 2026-09-14T00:18:00.043+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Sep 14, 00:18:00 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

Sep 14, 00:08:25 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmtwxil7i05sf1nqdxcppr6lw 2026-09-11T12:25:10.110+00:00 2026-09-11T12:25:10.115+00:00 Clients Portal outage Type: Incident

Duration: 2 hours

Affected Components: Clients Portal

Sep 11, 12:25:10 GMT+0
Investigating - Clients Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 11, 14:25:09 GMT+0
Resolved - Clients Portal is now operational! This update was created by an automated monitoring service..

]]> tag:status.betterfly.com,2005:Incident/cmtvrnqmn02wg07nv3s75liqd 2026-09-10T16:53:25.237+00:00 2026-09-10T16:53:25.237+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 10, 16:53:25 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 10, 17:03:27 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmtvov2ml0xt22cpqoeiu0mrx 2026-09-10T15:35:09.835+00:00 2026-09-10T15:35:09.842+00:00 Clients Portal outage Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: Clients Portal

Sep 10, 15:35:09 GMT+0
Investigating - Clients Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 10, 17:34:09 GMT+0
Resolved - Clients Portal is now operational! This update was created by an automated monitoring service..

]]> tag:status.betterfly.com,2005:Incident/cmtuc2e620nnt13pq79a5s3fi 2026-09-09T16:49:10.189+00:00 2026-09-09T16:49:10.207+00:00 Clients Portal outage Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: Clients Portal

Sep 9, 16:49:10 GMT+0
Investigating - Clients Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 9, 18:48:10 GMT+0
Resolved - Clients Portal is now operational! This update was created by an automated monitoring service..

]]> tag:status.betterfly.com,2005:Incident/cmtivhm2004q007lfcbqz1i82 2026-09-01T16:02:40.354+00:00 2026-09-01T16:02:40.354+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 1, 16:02:40 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 16:45:23 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmtiuvb4a01gy07rtoozy4tsm 2026-09-01T16:02:18.105+00:00 2026-09-01T16:02:18.105+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Sep 1, 16:02:18 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 16:12:21 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmtia2w0r022b07o9162x3i4e 2026-09-01T06:20:10.398+00:00 2026-09-01T06:20:10.398+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 1, 06:20:10 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 06:29:41 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmtia223l01eh07nzsbifcy78 2026-09-01T06:19:41.053+00:00 2026-09-01T06:19:41.053+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Sep 1, 06:19:41 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 06:29:14 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmti8hrf002s707p46xn1j14q 2026-09-01T05:35:35.549+00:00 2026-09-01T05:35:35.549+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Sep 1, 05:35:35 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 05:55:37 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmti8dozd04bc07lf1r7g9wd3 2026-09-01T05:32:44.176+00:00 2026-09-01T05:32:44.176+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Sep 1, 05:32:44 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Sep 1, 06:06:08 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Maintenance/cmt7lb87v08w60knhqg3yixne 2026-08-31T05:00:00.000+00:00 2026-08-24T18:49:17.345+00:00 Scheduled maintenance for Public Website Type: Maintenance

Duration: 1 hour

Affected Components: Public Website Mexico, Public Website Spain, Public Website Chile

Aug 24, 18:49:17 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 31, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 31, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.betterfly.com,2005:Incident/cmtbq4jpa00ay07n4cwwzjrjr 2026-08-27T16:15:07.753+00:00 2026-08-27T16:15:07.753+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Aug 27, 16:15:07 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Aug 27, 16:25:15 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmt1qylu1002s07nyoa3k9ld1 2026-08-20T16:40:46.938+00:00 2026-08-20T16:40:46.938+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Chile

Aug 20, 16:40:46 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

Aug 20, 16:50:48 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmt1qxeti003u07pccqkkjbpz 2026-08-20T16:39:52.528+00:00 2026-08-20T16:39:52.528+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Aug 20, 16:39:52 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

Aug 20, 16:49:54 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmsqyb6ug00xo07oa72a20o6a 2026-08-13T03:21:01.258+00:00 2026-08-13T14:41:55.381+00:00 Public Website Mexico is back up Type: Incident

Affected Components: Public Website Mexico

Aug 13, 14:41:55 GMT+0
Resolved - Public Website Mexico is back up. This incident was automatically resolved by Instatus monitoring..

Aug 13, 14:38:27 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 13, 03:21:01 GMT+0
Investigating - Public Website Mexico is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmsqy983w00xc07mc27fc712b 2026-08-13T03:19:31.809+00:00 2026-08-13T14:41:40.298+00:00 Public Website Chile is back up Type: Incident

Affected Components: Public Website Spain, Public Website Mexico, Public Website Chile

Aug 13, 14:41:40 GMT+0
Resolved - Public Website Chile is back up. This incident was automatically resolved by Instatus monitoring..

Aug 13, 14:36:50 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 13, 14:37:19 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 13, 03:19:31 GMT+0
Investigating - Public Website Chile is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.betterfly.com,2005:Incident/cmrtdxy1v0c4j0zmpmgthttsz 2026-07-20T15:34:31.074+00:00 2026-07-20T15:34:31.081+00:00 Active incident Type: Incident

Duration: 13 minutes

Jul 20, 15:34:31 GMT+0
Investigating - We are currently investigating this incident..

Jul 20, 15:47:31 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.betterfly.com,2005:Incident/cmqrfomuo003x2ip99iuuezao 2026-06-24T02:08:01.197+00:00 2026-06-24T02:08:01.205+00:00 Active incident Type: Incident

Duration: 6 minutes

Jun 24, 02:08:01 GMT+0
Investigating - We are currently investigating this incident..

Jun 24, 02:14:30 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.betterfly.com,2005:Incident/cmqre2r860cy22jo61c66ry5a 2026-06-24T01:23:00.820+00:00 2026-06-24T01:23:00.832+00:00 Active incident Type: Incident

Duration: 28 minutes

Jun 24, 01:23:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 24, 01:50:31 GMT+0
Resolved - This incident has been resolved..

]]>